GDPR Statement

Grindles Coaches Ltd takes the collection, processing and management of customer data very seriously. The company strives to be fully GDPR compliant and routinely reviews our data management policies. Grindles Coaches Ltd will only collect data that is required for the company’s operation of coach tour and private hire bookings. This is primarily customer contact data and any details of special requirements our customers may have.

This data will never be sold or passed on to any third party, other than those directly associated with the processing of bookings for example our reservation system, hotels etc. You have the right to request a copy of data that is held by Grindles Coaches Ltd. Should you wish to make a booking, but not receive future marketing information, any data collected will only be used in the completion and undertaking of any current or future bookings.

What is GDPR?

General Data Protection Regulation (GDPR) is a new set of laws that replaced the Data Protection Act on 25th May 2018. They give more control to individuals on how information about them is collected, stored and used.

The GDPR provides the following rights for individuals:

The right to be informed

The right of access

The right to rectification

The right to erasure

The right to restrict processing

The right to data portability

The right to object

For more information about GDPR please visit the ICO Guide to GDPR