Dene Magna School
Commercial Routes

If you are a current customer, having purchased a ticket for the 2025/26 academic year, you will be given a chance to renew your ticket. A link will be emailed to the email address on file, with a link to purchase a ticket for the 2026/27 academic year. If you have not received this link by the afternoon of Friday 24th July 2026 please contact us on hometoschool@grindlescoaches.co.uk.

If you are a current customer, having purchased a ticket for the 2025/26 academic year and have a sibling joining the school in September we will detail the process of obtaining a ticket during the renewal process for your current student.

Our ticket specifically for Year 11 students. This ticket has a discount, to account for the fact that students will not be travelling for the whole of the academic year, due to them finishing their exams in June. Therefore, this ticket will be valid from Wednesday 2nd September 2026 until Friday 18th June 2027. The full cost of the ticket is £833.00. As per our normal ticket this can either be paid for in one payment, or in monthly installments.

Our ticketing system facilitates the option to pay in installments. The first payment (£75.56) will be taken shortly after you sign up. This is to secure your ticket. A further 11 monthly payments of £70.54 will commence in September. Your last payment will be in July.

If you sign up late, i.e end of August/beginning of September, the deposit payment will be very close to the first Direct Debit payment so we advise that tickets are purchased as early as possible.

Tickets will be issued immediately after purchase, in the form of a QR code, which the student will use to scan upon boarding the bus for each journey. It is recommended that this QR code is also printed and kept in their bag/wallet, should the phone not work, or run out of battery. A printed ticket can also be used as a permanent solution for any child that does not have a mobile phone. It is possible to retrieve your QR Code/Ticket at any time from the Shuttle ID Passenger Portal in case of being lost/misplaced. The scanner will only scan the code once for that journey, it cannot be shared. No ticket = No travel.

The vouchers capability allows anybody to purchase a voucher for either the full or partial amount, and then be used to purchase a ticket. This is ideal if you wish to split the cost between multiple parties. Simply purchase a voucher, pass it onto the person buying the ticket, who will then only pay the difference.

Should your child stop attending Dene Magna School please email us at hometoschool@grindlescoaches.co.uk. We may, at our sole discretion, consider a refund where there are exceptional circumstances, such as; moving house, changing schools etc. It will be necessary to provide documentary evidence of such circumstances to our satisfaction.

If you are unsuccessful at purchasing a ticket, please register on our waiting list. By registering and gauging your interest, it will help us to be able to make an informed decision as to whether there are viable possibilities of meeting demand.

We strongly recommend and advise that before purchasing a ticket you read and understand our terms and conditions of travel. These can be found on our website.

Please email us at hometoschool@grindlescoaches.co.uk if you have any questions or queries.